Our Dentist Answers Frequently Asked Questions

Many patients who visit our practice in Plano, near Frisco, McKinney, and Richardson, Texas, have questions for our dentist about the services and treatments we offer. Below, Parker West Dental Associates,PLLC, has answered some of these questions. If you have a specific question about your dental care, please contact our practice to schedule an appointment with Dr. Tim Nguyen.

• What makes Parker West Dental different from other dental practices I can visit?

  First and foremost, the experience and credentials of our dentist Dr. Nguyen, helps us stand out among other practices in the area.  We’re also known as one of the most technically advanced dental offices in Texas, offering patients digital impressions with the CADENT iTero™ unit and other technologies that make dental care more comfortable and effective. However, experience, training, and high-tech equipment aren’t enough; patients need to know that their needs come first. From the moment you step into our office until the time you leave, we treat you as if you’re our only patient.

• What do you do to ensure patient safety?

  Our office meets and exceeds OSHA safety standards and we take precautions to ensure your safety at our practice. Our sterilization equipment is professionally tested each week to ensure its safety. In addition, our staff receives continual training and updates on infection control protocols, and our entire team stays up-to-date on the latest sterilization procedures.

• What do I do if I have an emergency when the office is closed?

  Please call our practice, serving the Frisco, McKinney, Plano, and Richardson, Texas areas, and Dr. Nguyen will get back with you as soon as possible.

• Will I be charged if I need to cancel an appointment?

  We understand that your schedule may change abruptly, so please contact Parker West Dental Associates., immediately if you need to cancel an appointment. We would be happy to reschedule you for a more convenient time. If you must cancel within 24 hours of your scheduled appointment, we reserve the right to charge you a cancellation fee.

• Does your office accept children as patients and what age should they start dental care?

  Our office is an adult comprehensive restorative practice, and we welcome children over age 14. In general, children should start seeing a dentist by age three or four.

• How do I fit the dental care I want into my budget when my insurance covers very little?

  We will work with you to find a financing plan that fits your budget. We offer several financing options, including a savings for advance payment, financing plans through CareCredit® and we also accept payment with major credit cards.